COD Shield
Live in7 days
Stops losses from fake and unreachable COD orders.
- Instant COD confirmation
- Pre-dispatch flagging
- Written in your brand voice
Best if returned COD parcels are eating your margin.
Explore COD Shield →WhatsApp automation for Indian D2C brands Orders confirmed.
Questions answered.
Nobody typed a word.
Flowwork turns your WhatsApp Business number into a sales and support channel that runs itself. COD orders confirmed before they ship, customers answered at 2 AM, carts recovered, buyers brought back.
- 7 days
- to go live with COD Shield
- 24x7
- replies, in your brand voice
- 0
- messages go live without your approval
Example: a customer gets a WhatsApp message asking her to confirm a ₹1,499 cash-on-delivery order, taps Confirm, and gets a reply that it ships today. Later, at 2:14 AM, she asks whether the coffee concentrate is sugar free and gets an answer straight away.
Example brand · runs without anyone on your team
What it handles
Five conversations your team never types again.
Mitti Home
Example brand
Hi Rohan, please confirm your COD order #MH-1193 for ₹2,199 so we can dispatch it.4:10
Confirm
Cancel
No reply · customer unreachable
Flagged before dispatch · don’t ship
Hi Ananya, please confirm your COD order #MH-1194 for ₹1,450.4:12
Confirm4:13
Thank you! It ships today.4:13
RTO calculator
What are returned COD parcels costing you?
A fake or unreachable COD order costs you shipping both ways, packaging and a sale that never happens. It shows up as a shipping cost, not a lost sale, which is why nobody owns it.
Move the sliders to your numbers. COD Shield confirms every one of those orders on WhatsApp before it ships.
What your COD returns cost you
RTO calculator · monthly
How many of those returns would confirming on WhatsApp stop?Your own assumption
That’s 315 parcels coming back every month, and ₹47,250 lost to returns.
Back in your pocket every month
₹15,750
₹1,89,000 a year
Illustrative. On the audit we run this with your real order data.
Packages
Start where it hurts most.
Each package builds on the one before. All of them run on your own WhatsApp Business number, are written in your brand voice, and go live only after you approve them.
Growth Engine
Live in2 weeks
A complete WhatsApp assistant for your store.
Everything in COD Shield, plus:
- 24x7 answers
- Catalogue in chat
- Order and shipping updates
- Abandoned cart recovery
- Gifting enquiry capture
- Your Diwali campaign
Best if your team spends hours a day replying on WhatsApp.
Explore Growth Engine →Revenue OS
Live in3–4 weeks
WhatsApp becomes a sales channel of its own.
Everything in Growth Engine, plus:
- In-chat ordering
- Automatic reorders
- Distributor lead capture
- Year-round festival campaigns
- Monthly revenue dashboard
Best if you want WhatsApp to become a revenue line of its own.
Explore Revenue OS →How it works
From a 15-minute call to live on WhatsApp.
- 01
15-minute audit
We look at your orders, COD share, returns and WhatsApp chats, and tell you which package fits, if any.
- 02
Map and build
We map your store, catalogue, FAQs and policies, then write every flow in your brand voice.
- 03
You approve
You read every message before a customer does. Nothing goes live without your sign-off.
- 04
Live on your number
Running on your own WhatsApp Business number in 7 days to 4 weeks, depending on the package.
Do we need a new WhatsApp number?
No. It all runs on your own WhatsApp Business number. Customers keep messaging the brand they already know.
Will it sound like a bot?
It’s written in your brand voice, and you approve every message before anything goes live.
How fast can we launch?
COD Shield in 7 days. Growth Engine in 2 weeks. Revenue OS in 3–4 weeks.
Does my team still reply manually?
That’s the part we take off your plate. Less time on chats, fewer returned parcels, more repeat orders.
Resources
Guides for cutting returns and selling on WhatsApp.
How to reduce RTO on COD orders: a practical guide for D2C brands
Why cash-on-delivery orders come back, what each return really costs, and seven practical ways Indian D2C brands can cut RTO before the parcel ships.
7 min read →WhatsApp COD confirmation: what to send, when to send it, and what to do when nobody replies
How to confirm COD orders on WhatsApp: the rules for business messages, example messages, what to do for confirm, change and cancel, and how to handle no reply.
6 min read →
Your customers are already on WhatsApp. Your store should be too.
15 minutes. Free. You leave knowing what your WhatsApp could be doing.
or message us on WhatsApp · +91 75078 30937